Questions: Please call ThrivingPets.com at (303) 333-1899. The content on ThrivingPets.com is for information purposes only and is not a substitute for veterinary care. Please consult your licensed veterinary professional for medical advice before starting, stopping, or changing treatments. ThrivingPets.com medications, supplements, and supplies are not intended for use in food and food-producing animals. Returns are only accepted on over-the-counter medications that are pre-authorized by ThrivingPets.com and are subject to a 10% restocking fee and are net of all shipping and handling costs. State pharmacy law prohibits accepting returns of all prescription items and opened over-the-counter medications, as a result ThrivingPets will not accept returns on these items. All orders canceled by the purchaser prior to shipping will be charged a 10% cancellation fee. By placing an order with ThrivingPets.com you agree to be bound by the terms of the ThrivingPets.com Return and Order Cancellation Policies..